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– NDS Prime aims to provide an exclusive points system to its premium subscribers, including discounts on invoices and services that our customers get to reach the highest level of luxury.
– We calculate the points in the NDS Prime program according to the amount paid by the customer.
– When our customers get a discount through other promotions, the points are calculated on the amount paid only, not the total invoice.
– We set an expiration date for using points in the NDS Prime system, and they become invalid after that date, so we hope our customers can use them during the billing period.
– The NDS Prime program has three categories to provide all the needs of our customers, which are “Silver, Gold and Platinum”, and the validity period of the points system varies according to each type.
– We promise to upgrade our customers’ to Level up automatically, if they reach the maximum at any level.
– When the customer upgrades to the higher category, he will receive a notification from our team stating that he will enjoy all the new class features.
Benefits | Silver | Gold | Platinum |
---|---|---|---|
Point Expiry |
1 Year | 1 Year | 2 Year |
Birthday points | 500 Points - 7 Days before birthday | 1000 Points - 7 Days before birthday | 2000 Points - 7 Days before birthday |
Welcome points | 500 | x | X |
Referral points | 1000 | 1500 | 2000 |
Mobile Service | X | Yes | Yes |
Priority Service | X | X | Yes |
Roadside assistance | X | X | Yes |
Key Account Manager | X | X | Yes |
Free B&P Quotation | X | X | Yes |
– Silver tier customer will be eligible to “1-year validity for points to be consumed within, 500 points as gift for his birthday “7 days prior to his birthday”, 500 points as welcoming points when he downloads the application and 1000 points when he invites new users to the application.
– Golden tier customer will be eligible to “1-year validity for points to be consumed within, 1500 points as gift for his birthday “7 days prior to his birthday”, 1500 points when he invites new users to the application and free unlimited mobile service.
– Platinum tier customer will be eligible to “2-years validity for points to be consumed within, 2000 points as gift for his birthday “7 days prior to his birthday”, 2000 points when he invites new users to the application, priority for service when he visits any center for any service/ maintenance, free unlimited mobile service, free roadside assistance, free Body & Paint quotation and dedicated Key Account Manager for his support.
3. Points redemption:
– Customers can not redeem the points in cash, they can only deduct amounts from invoices according to their tier as follows:
– Silver tier: 15% maximum discount from the invoice amount per visit.
– Golden tier: 20% maximum discount from the invoice amount per visit.
– Platinum tier: 25% maximum discount from the invoice amount per visit.
– Points which expires will be automatically deducted from the total points.